Privacy Policy
Privacy Policy
At Givo, we believe giving should be easy, transparent, and secure — and that includes protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
By using Givo’s website, platform, or services (“Services”), you agree to the practices described below.
At Givo, we believe giving should be easy, transparent, and secure — and that includes protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
By using Givo’s website, platform, or services (“Services”), you agree to the practices described below.
1. What This Policy Covers
1. What This Policy Covers
This Privacy Policy applies to all information we collect when you:
This Privacy Policy applies to all information we collect when you:
Visit our website or app
Create a Givo account
Make a donation through Givo
Contact us or interact with our support team
Visit our website or app
Create a Givo account
Make a donation through Givo
Contact us or interact with our support team
This policy does not cover websites or services we don’t own or control (for example, an NGO’s own site you visit after donating through Givo).
This policy does not cover websites or services we don’t own or control (for example, an NGO’s own site you visit after donating through Givo).
2. Information We Collect
2. Information We Collect
a) Information You Provide
When you use Givo, we may collect:
Basic details: Your name, email address, phone number, and postal address (for donation receipts).
Payment details: PAN card (where required), payment method information (like UPI, card, or bank details). We don’t store your card/bank details ourselves — they’re handled securely by our payment partners.
Account information: Login credentials or social login info (if you sign up using Google or other services).
Feedback: Any messages, reviews, or comments you submit.
Basic details: Your name, email address, phone number, and postal address (for donation receipts).
Payment details: PAN card (where required), payment method information (like UPI, card, or bank details). We don’t store your card/bank details ourselves — they’re handled securely by our payment partners.
Account information: Login credentials or social login info (if you sign up using Google or other services).
Feedback: Any messages, reviews, or comments you submit.
b) Information We Collect Automatically
When you interact with Givo, we automatically capture:
When you interact with Givo, we automatically capture:
Device and browser information (IP address, OS, browser type)
Activity logs (pages you visit, donation history)
Cookies and similar technologies to improve your experience
Device and browser information (IP address, OS, browser type)
Activity logs (pages you visit, donation history)
Cookies and similar technologies to improve your experience
You can disable cookies in your browser settings, but this may limit certain features.
You can disable cookies in your browser settings, but this may limit certain features.
3. How We Use Your Information
3. How We Use Your Information
We collect and use your information to:
Process donations and generate tax receipts
Share details with the NGO(s) you support (as legally required)
Communicate with you about your donations, updates, and receipts
Improve Givo by analyzing how donors use our platform
Ensure security and prevent fraud or misuse
We will never sell your data or use it to spam you with unrelated marketing.
We will never sell your data or use it to spam you with unrelated marketing.
4. How We Share Your Data
4. How We Share Your Data
We only share your data when it’s necessary:
We only share your data when it’s necessary:
With NGOs: We share your donation details (name, email, amount, PAN where required) so they can issue 80G receipts and thank you.
With Payment Providers: To securely process your transactions.
For Legal Compliance: When required by law, regulation, or court order.
During a Business Transfer: If Givo undergoes a merger, acquisition, or restructuring, your data may be transferred as part of the business.
With NGOs: We share your donation details (name, email, amount, PAN where required) so they can issue 80G receipts and thank you.
With Payment Providers: To securely process your transactions.
For Legal Compliance: When required by law, regulation, or court order.
During a Business Transfer: If Givo undergoes a merger, acquisition, or restructuring, your data may be transferred as part of the business.
We do not share your data with any NGO you haven’t donated to, or with unrelated third parties for marketing.
We do not share your data with any NGO you haven’t donated to, or with unrelated third parties for marketing.
5. Data Security
5. Data Security
We take security seriously:
We take security seriously:
All donation transactions use SSL encryption.
We work only with certified payment gateways for processing payments.
Access to your data is restricted to authorized team members who need it to serve you.
All donation transactions use SSL encryption.
We work only with certified payment gateways for processing payments.
Access to your data is restricted to authorized team members who need it to serve you.
Even with our safeguards, no online system is 100% secure — so we encourage you to protect your login credentials and sign out after using Givo on shared devices.
Even with our safeguards, no online system is 100% secure — so we encourage you to protect your login credentials and sign out after using Givo on shared devices.
6. Your Rights
6. Your Rights
You can:
You can:
Access and update your information in your Givo account.
Request deletion of your account (we may retain some data if legally required, e.g., for tax and compliance purposes).
Opt out of non-essential communications by clicking “unsubscribe” in our emails
Access and update your information in your Givo account.
Request deletion of your account (we may retain some data if legally required, e.g., for tax and compliance purposes).
Opt out of non-essential communications by clicking “unsubscribe” in our emails
7. Data Retention
7. Data Retention
We keep your personal data only for as long as necessary — for legal, compliance, and reporting purposes — after which it is securely deleted or anonymized.
We keep your personal data only for as long as necessary — for legal, compliance, and reporting purposes — after which it is securely deleted or anonymized.
8. Updates to This Policy
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice on our site. Continued use of Givo after such changes means you accept the revised policy.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice on our site. Continued use of Givo after such changes means you accept the revised policy.
9. Contact Us
9. Contact Us
Have questions or concerns? Write to us at:
Have questions or concerns? Write to us at:
support@wedogood.in
support@wedogood.in
10. Governing Law
10. Governing Law
This policy is governed by the laws of India, and any disputes arising out of or in connection with it shall be subject to the exclusive jurisdiction of the courts in Bengaluru.
This policy is governed by the laws of India, and any disputes arising out of or in connection with it shall be subject to the exclusive jurisdiction of the courts in Bengaluru.
